글로벌 자동차 및 항공우주, 교통 등 전자 시스템 개발 소프트웨어 기업인 벡터코리아가 새로운 자동차 애프터세일즈 진단 및 프로그래밍 솔루션인 ‘vService(v서비스)’를 발표하며, 유무선으로 전 세계 어디에서나 원격으로 차량의 진단, 모니터링, 점검 및 소프트웨어 업데이트를 지원 한다.
SDV Diagnosis/SW Update Solution ‘vService’ Announced
Vector Korea, a global automotive, aerospace, and transportation electronic systems development software company, supports remote vehicle diagnosis, monitoring, inspection, and software updates anywhere in the world, both wired and wireless.
Vector Korea recently announced a new automotive aftersales diagnostics and programming solution, ‘vService’.
vService redefines diagnostics from automotive engineering to aftersales, expands collaboration, and leverages data to enhance connectivity, helping you kick-start your agile transformation (AX) and prepare for the aftersales of software-defined vehicles (SDVs).
The introduction of new technologies presents new challenges to the automotive aftersales sector.
Vector’s vService can solve these after-sales challenges by combining wired and wireless connectivity to remotely monitor, diagnose and service vehicles and support software updates from workshops or anywhere in the world.
vService takes an open approach to seamless connectivity, providing standardized APIs such as J2534-Passthru or D-PDU APIs for wired connections, and Service-Oriented V (SOVD)It can be connected wirelessly via vehicle diagnostics (Vehicle Diagnostics, Vehicle Diagnostics as a Service) or existing vehicle APIs.
vService enables continuous diagnostic content directly from design data, enabling remote collaboration between maintenance workshops and factories to resolve issues more quickly. Technicians can share diagnostic insights and results in real time, creating a collaborative service environment. This innovative approach minimizes vehicle downtime and significantly improves operational efficiency.
vService provides high visibility into after-sales vehicles. It aggregates wired and wireless data to provide actionable insights, enabling manufacturers to respond before new problems occur. These insights can be used to trace issues down to individual vehicles, and historical data and remote commands can be used to identify the root cause of problems without having to visit a repair shop.
vService supports a mix of wireless and wired update methods to simplify software update management and compliance with R156 (the UN’s Automotive Software Update Regulation). This allows OEMs to select the most appropriate download channel for updates without duplication or coordination between systems. It also includes the option to deliver updates over wired, providing support for independent repair shops as standard.
“With vService, Vector is leading the way to a transformational change,” said Matt Mornington, product manager for vService at Vector. “It’s not just about replicating existing work or adding a separate system for vehicle over-the-air software updates, but rather making it easier and more efficient to develop diagnostic content and manage updates.” “It also creates a significant opportunity to significantly improve aftersales agility by providing solutions that can quickly identify and resolve issues regardless of how vehicles are connected,” he said.