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Ministry of Science and ICT inspects SK C&C Pangyo data center for fire

Google 우선 소스Published2022.10.19 09:51

▲ Status of Kakao service outage recovery (Source: KakaoTalk)

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The Ministry of Science and ICT will hold a 'Broadcasting and Telecommunications Disaster Response Headquarters Inspection Meeting' in response to the fire at the C&C Pangyo Data Center and begin assessing the status of service disruptions and recovery.

The Ministry of Science and ICT announced on the 18th that it held a 'Broadcasting and Telecommunications Disaster Countermeasure Headquarters Inspection Meeting' to assess the situation regarding service disruptions, including those to Kakao, related to the fire at the SK C&C Pangyo Data Center that occurred on the 15th (Saturday), and encouraged rapid recovery.

It was announced that 24-hour emergency restoration work is currently underway to normalize the entire power supply, and that the cause of the fire is being investigated in cooperation with the police and fire authorities.

Users who experienced service disruptions due to the fire suffered significant inconvenience, but restoration is currently underway.

Kakao announced that following the restoration of key functions of KakaoTalk as well as Kakao T, Kakao Map, Melon, and Kakao TV, key functions of Kakao Mail and Daum Mail were restored as of 6 a.m. on the 19th, and no data loss occurred. It was announced. In addition, the main features of Talk Channel and Kakao Pay have been fully restored.

However, some functions, such as the Talk Channel advertising message sending function, are continuously being restored.

Naver stated that while most services are available normally, they are currently working to normalize issues such as images not displaying on some blogs.

In a message released to the press on the 19th, CEO Park stated, “Through repeated overnight work following the fire, we opened the power cable at 5 a.m. today and completed the restoration of a stable power supply system.”

Meanwhile, although a data center fire caused by a battery was cited as the primary cause of this fire incident, opinions are emerging that the situation was prolonged due to insufficient server backup and redundancy measures, and a dispute is arising between Kakao and SK C&C due to their differing stances.

On Thursday, the 20th, the Ministry of Science and ICT plans to hold an emergency inspection meeting with major IDC operators presided over by the 2nd Vice Minister to inspect the operational status of stabilization facilities, such as power and fire safety, and to discuss measures to ensure the effectiveness of emergency preparedness measures.
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