3Developer announced that it has introduced the first refurbished system in Korea.

Refurbishment is similar to the after-sales service provided by Apple, the manufacturer of iPhones. Under the terms of the contract, a product is exchanged for one equivalent to a new one in the event of a malfunction, allowing both the customer and the company to save time and energy. This is a system that is difficult to provide without a company's solid capital, volume 확보, and expertise and technology in 3D printing, but 3Developer has met all these requirements and introduced an innovative after-sales service system.

Mirae Trading Co., Ltd.’s 3D printer team, 3Developer, is a company that discovers and distributes high-performance 3D printers in domestic and international markets that are not well-known. Furthermore, by investing in L.corporation, the company is focusing on 3D printer education and printing businesses, ensuring that users experience convenience in various aspects when purchasing 3D printers handled by 3Developer. In particular, the Ultimaker series boasts fast repairs through the introduction of a refurbished after-sales service system.

The refurbished service introduced by 3 Developer actively reflects feedback from customers who had to wait a long time for repairs, and is a service that exchanges refurbished products equivalent to new products.

The service is available to customers whose warranties have not yet expired, and customers whose warranties have expired can easily extend them on the 3 Developer website.

In addition, 3 Developer announced that it would provide after-sales service to Ultimaker users who did not purchase through 3 Developer, in order to address the after-sales service issues that existing direct purchase customers had been struggling with. This is welcome news for consumers who were attempting repairs by purchasing parts directly from overseas.

Just like customers whose warranties have expired, direct purchase customers can extend their warranty through the website to receive refurbished products and after-sales service with peace of mind for one year. Of course, individual service requests are also possible, and the company stated that it will continuously strive to meet customer convenience.

As maintenance is a very important factor from the customer's perspective, 3D Developer's continuous customer-oriented service improvements are expected to have a positive impact on the 3D printer market.

3Developer is the brand name of the 3D printer business division of Mirae Trading Co., Ltd., which has established itself as a specialized import and export trading company for nearly 30 years.

Since mid-2014, we have been supplying leading industrial and entry-level 3D printers with globally proven quality, and we are also attempting to supply high-quality 3D printers that are not yet well-known in the market but are easy to use and affordable, through ODM production both domestically and internationally.