Schneider Electric, easily use 'mySchneider' app anytime, anywhere
Published2016.07.05 10:20Schneider Electric (Korea representative: Kim Kyung-rok) announced the launch of the 'mySchneider' application, which provides 24-hour customized customer service that can be conveniently used anytime, anywhere.
The newly launched mySchneider app provides customized customer service that helps users select necessary information and options. When users register products purchased through the app, it not only provides product-related information and announcements that are updated in real-time, but also offers functionality to check pricing and availability.
Additionally, related information can be checked in real-time through product names, product numbers, or QR codes attached to products. Products can be searched quickly and conveniently through autocomplete search functionality and search recommendation features, and eco-friendly products with Green Premium Eco labels can also be searched.
[mySchneider App]
Furthermore, the mySchneider app makes it easier and more convenient to request product and technical inquiries from experts. Through the app inquiry and 'phone inquiry' function, users can easily contact experts. The app is supported in 21 languages and can be downloaded for free on iOS and Android devices.
Schneider Electric first introduced a customer support app in 2015 and received great response from customers worldwide with its 24-hour service and real-time connection with experts. Since then, new features have been added reflecting customer feedback and reviews, and upgrades including video chat and additional supported languages are planned.
Behanu Gebhe, Vice President of Customer Center, stated, "Our goal is to provide powerful customized services that can help customers in their daily work," and added, "Schneider Electric will continue to make efforts to communicate with customers more easily and conveniently through the mySchneider app."
관련뉴스
Schneider Electric Provides Insights into IoT Demand
Schneider Electric announced that it held the '2016 Life Is On Innovation Summit' at the Porte de Versailles exhibition hall in Paris, France on the 1st. The event was attended by approximately 1,000 people including customers from around the world, and served as a venue to share new insights and innovative achievements regarding the future of energy efficiency and industrial automation brought about by the Internet of Things.
2016.04.05by 명세환 기자
Schneider Electric Wins 'Data Center Power Product of the Year'
Schneider Electric (Korea Representative Kim Kyung-rok) announced that it has received the 'Data Centre Power Product of the Year' award at the 'DCS Awards 2016'. The modular micro data centre solution (Prefabricated and Micro Data Centre Solutions) that received the award enables rapid and cost-effective infrastructure deployment anywhere without constraints of distance or space.
2016.06.16by 명세환 기자
Schneider Recognized for Promoting Education and Citizen Health Through Solar Power
Schneider Electric (Korea Representative Kim Kyung-rok) announced that it has been selected in the Outstanding Solar Project category of 'Intersolar Award 2016', the world's largest solar energy exhibition, in recognition of its efforts to promote education and public health in Nigeria through solar power generation. The project aimed to supply solar electricity to Nigerian public institutions and was carried out as a joint venture between Schneider Electric and Africa Energy under the plan of the UK Department for International Development and the Lagos State Government of Nigeria.
2016.06.29by 명세환 기자
The Problem with AI is Not Performance, but Trust
CEO Kang Min-seung emphasized at Snowflake's World Tour Seoul that generative AI has entered a phase where "trust" rather than accuracy becomes the key competitive advantage. As AI is applied to various tasks including consultation, risk management, and operational automation, incorrect data, erroneous responses, and bias are creating actual business risks. He pointed out that enterprises must build a trust layer above AI. To achieve this, accurate data management, semantic structuring, governance, and prompt security are essential. He explained that AI is not merely an automation tool but a technology that reorganizes the entire organization's workflows and decision-making systems. Snowflake provides a platform that supports this trust-based AI operation, emphasizing that enterprises should build "trustworthy AI" rather than "intelligent AI."
2026.08.28by 배종인 기자
The Decisive Factor for AI Agents in Finance: "Trustworthy Data Infrastructure"
The key to spreading AI agents in the financial sector is establishing a trustworthy data system. KB Kookmin Bank is operating over 100 AI agents by 2025 and is promoting expansion to 300. AI is automating repetitive tasks across various areas such as consultation, risk management, wealth management, and relationship management. However, if data quality, governance, and semantic structuring are insufficient, errors and risks increase. KB is building an AI-Ready organization through a multi-model strategy of GPT, Gemini, and Claude, as well as a Snowflake-based data system. The bank emphasized that AI has entered a phase where it restructures not just simple automation but the entire work process and decision-making system.
2026.08.28by 배종인 기자
