Next HR development with no burden of initial infrastructure setup costs
Can be linked with new IT technologies such as AI, big data, chatbots, and RPA

A solution has been developed that enables the use of a cloud-based software-as-a-service (SaaS) HR management system without initial infrastructure setup costs.

Not only can essential human resource management functions necessary for domestic companies be used at a price 30% lower than existing systems, but it also has scalability as it can be linked with new IT technologies such as AI, big data, chatbots, and RPA in the future.
LG CNS launched Next HR, a cloud Software as a Service (SaaS)-based HR solution, on January 30.

Next HR is a solution that enables customers to handle HR tasks, such as organization, HR administration, attendance, payroll, and year-end tax settlement, without building separate infrastructure.

Considering the nature of corporate human resource management, which requires rapid response to various institutional changes, LG CNS has built a service optimized for the domestic business environment.

It is designed to quickly reflect personnel-related regulations, such as the introduction of the 52-hour workweek and the amendment of the Personal Information Protection Act, as well as changes related to tax laws or year-end tax settlements that affect employee payroll. If employees directly input their working hours, HR managers can manage them, and they can easily respond to system changes by modifying only a few settings.

In particular, by providing cloud-based services, it enabled flexible responses to significant regulatory changes through rapid updates.

Based on its know-how accumulated over 20 years of building and operating human resource management systems for major domestic companies, including LG affiliates, LG CNS provides essential core functions for corporate human resource management at a low cost.

As a SaaS service with a monthly subscription model where a fixed amount is paid based on the number of employees, it is possible to reduce the overall costs associated with establishing an HR system, such as initial infrastructure setup and individual software development costs, by approximately 30%. Furthermore, it has drastically shortened the time required to introduce a new system.
LG CNS plans to gradually integrate its Next HR service with digital IT technologies such as artificial intelligence, big data, chatbots, and robotic process automation (RPA).

An official from LG CNS stated, “By combining chatbot functions with the HR system, various HR-related questions from employees can be resolved,” adding, “In fact, since 2018, LG CNS has utilized a year-end tax settlement chatbot and achieved the effect of reducing phone inquiries by more than 10,000 compared to the previous year.”