Now, domestic private smartphone repair shops can repair Apple products with the same quality of service as Apple Stores, which is expected to improve the convenience of after-sales service for Apple consumers.

Apple announced on the 30th that its Independent Repair Program will be implemented in over 200 countries, including almost every country where Apple products are sold.

Launched in 2019 and expanded to Europe and Canada in 2020, the program enables repair service providers of all sizes to provide safe and reliable repair services for Apple products using genuine Apple parts, tools, repair manuals, and diagnostic systems.

Currently, more than 1,500 independent repair service providers serve customers across the United States, Canada, and Europe.

All repair service providers participating in the program will have access to free training provided by Apple and will have access to the same genuine parts, tools, repair manuals, and diagnostic systems as Apple Authorized Service Providers (AASPs) and Apple Stores.

You can check whether the repair shop is an authorized participating company at 'support.apple.com/repair/verify-repair-provider'.
/> “Joining the independent repair provider program has been a huge benefit to my business, my employees, and my customers,” said Scott Baker, owner of Mister Mac in Wimberley, Texas. “Since joining, we’ve had a lot of support from Apple, which has allowed us to provide our customers with a level of service that’s second to none. That’s great news for a small town like ours.”

“The individual repair service provider program has been a very positive experience for both us and our customers,” said Nils Weber, project manager at Pro Repair GmbH in Germany. “Even during COVID-19, we had a stable supply of parts, which allowed us to adapt to the changing circumstances and serve our customers while meeting the increased demand for home repairs.”