Schneider Electric targets 1 million customers
Personalized service app 'MySchneider' unveiled
Integrating different business services and tools


On the 8th, Schneider Electric unveiled its customer support app, 'mySchneider.' This app is a personalized service for customers and partners. Users can easily access FAQs, expert support, and product information tailored to their specific tasks. It enables more efficient work by saving time spent searching for materials and allows users to view key data in one place. Content can also be configured according to the user's preferences, tailored to each business and environment.

Partners can conduct business through a single gateway to all resources customized to support their business, such as business opportunities, product information, quotes, orders, order confirmations, shipment tracking, payment history, training, and partnership programs. Facility managers can manage facilities by registering assets and visualizing the asset lifecycle and planned services.

Peter Weckesser, Chief Digital Officer at Schneider Electric, said, “It is important to provide a 24/7 online experience to meet customer needs,” adding, “MySchneider provides customers with best-in-class digital tools and capabilities through the fundamental components of Schneider Electric’s digital transformation strategy.”

MySchneider is available for free download via mobile web or app stores. Schneider Electric Korea plans to add services for electricians within this year.