As AI adoption in the financial sector transitions beyond the experimental stage to practical business application, OutSystems has expanded its Agentic Industry Solutions portfolio targeting the advancement of personal loan operations. The solution is characterized by integrating AI agents, customer applications, and predefined workflows under a single governance framework, enabling financial institutions to flexibly apply the system in accordance with their own policies and existing banking systems.

 

OutSystems unveiled the Agentic Loan Applications on the 28th.

 

Luis Blando, Chief Product and Technology Officer (CPTO) at OutSystems, stated, "What banks need is not individually operated agents, but agentic systems with governance applied that can improve actual customer journeys and meet risk review requirements. By integrating agents into auditable workflows, we enable financial institutions to apply AI to complex loan processes."

 

 

Agentic Loan Application performs document collection and verification, identity verification, and sanctions screening before compiling the loan application and transferring it to the bank's existing loan execution system.

 

Amazon Bedrock is utilized in model selection.