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Full-Scale Deployment of Joule Work and Joule Assistants, SAP Pay Launch and Expansion of Moody's and ORO Labs Partnerships
SAP has materialized its strategy for implementing an autonomous enterprise based on business AI. The company is simultaneously advancing core business process automation through AI agents, launching a built-in payment service for cloud ERP, and expanding external partnerships to broaden its enterprise AI ecosystem.
SAP held its annual 'SAP Connect 2026' event in Las Vegas, United States from October 5 for three days, and disclosed its autonomous enterprise implementation approach centered on Joule Work and Joule Assistants on the 7th.
Christian Klein, SAP CEO, stated, "Through Joule and SAP Autonomous Suite built on the SAP Business AI Platform, we are helping companies such as Novartis, Morgan Foods, Nestlé, and PwC connect intelligence across all functions and create reliable business outcomes."
Joule Work is an artificial intelligence user interface (UI) that enables employees to interact with SAP solutions using natural language and handle tasks across SAP and third-party data.
Internally at SAP, 110,000 employees are already using it, and SAP reports that a 20% productivity improvement effect is being demonstrated in the finance, human resources, and procurement domains.
Maschinenfabrik Reinhausen reported that tasks that previously took up to one hour in the SAP S/4HANA environment are now being processed in seconds through natural language input.
Joule Assistants directly execute operational tasks within business workflows based on established data, permissions, and audit trails.
At this event, SAP introduced application cases across the autonomous suite in the △finance △supply chain △human resources △procurement △customer experience (CX) domains.
In the finance sector, an initial deployment case of the International Trade Assistant was presented that reduced man-hours for trade classification work by up to 50%.
The SAP Business AI Platform includes Joule Studio, which supports selection of over 70 AI models and no-code and pro-code workflows.
Additionally, through the SAP AI Agent Hub, SAP provides a central inventory of enterprise agents and supports regulatory compliance through an ISO/IEC 42,001 certified governance architecture, according to SAP's explanation.
At this event, SAP announced 'SAP Pay', a payment service powered by Tereina, an SAP affiliate.
Embedded directly in SAP Cloud ERP, it processes payments and settlements within the same workflow upon invoice maturity, with the goal of reducing manual file processing and external processing dependencies, according to SAP's announcement.
On the partnership front, SAP has newly established a collaboration to embed Moody's supplier risk monitoring data into the SAP Ariba Supplier Lifecycle and Performance solution.
Additionally, through expanded partnership with ORO Labs, SAP is providing 'SAP Ariba Procurement Orchestration by ORO Labs' to SAP customers, which connects procurement workflows end-to-end across heterogeneous enterprise environments.
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