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ASUS Opens Service Centers at Electronic Land Stores Nationwide, 'After-sales Service Becomes Easier'

Google 우선 소스Published2015.12.28 11:29
ASUS to open official service centers at 100 Electronic Land branches nationwide starting in December
Service requests are accepted at any time; the product is sent immediately to the headquarters service center after submission.


ASUS (kr.asus.com) and electronics retailer Electronics Land Price King signed a service agreement on the 28th regarding the agency of after-sales service reception.

With this, official ASUS service centers have opened in over 100 Electronic Land stores nationwide, providing ongoing after-sales service. In other words, Electronic Land supports the entire process from receiving the product to delivering it to the customer, further enhancing customer convenience.

ASUS operates the 'ASUS Royal Club Service' to enhance customer service. Starting in 2015, service centers were opened in cities such as Daegu, Ulsan, and Busan, bringing the total number of regional service centers to three. Furthermore, this business agreement with Electronics Land aims to enable customers residing in regional areas to receive service more conveniently without the hassle of having to visit the Yongsan Service Center in Seoul or an official importer in person, or send items via courier.

The service is available for all ASUS products, including laptops, tablets, netbooks, multimedia, displays, desktop PCs, all-in-one PCs, motherboards, and graphics cards. In addition, on-site repairs by an engineer from a nearby designated service center are available, and for busy customers, a pickup and return service via courier is also provided.

ASUS guarantees a warranty period of at least one year to a maximum of three years for most of its products. This is intended to break the stereotype that service for foreign brands is more difficult than for domestic products and to provide customers with the best possible product usage environment. The opening of the service center through this agreement with E-Land was also carried out in this context.

Meanwhile, ASUS laptops 'Zenbook UX305FA', 'F553LA', and 'F553MA' are currently on sale at E-Land.

Famous for its 12.3mm thickness, which is thinner than Apple's MacBook, the Zenbook UX305FA joined the ranks of ASUS's hit products within a few months of its official domestic launch in April of this year. It supports QHD+ and boasts top-tier specifications, featuring an Intel Core M processor and a 256GB SSD that delivers ultra-fast storage performance. Its design has also been elevated to the highest level, winning the iF Design Award and the CES Innovation Award, which is presented to the most innovative products.

The F553MA-XX1188T provides ample storage space with 4GB of RAM and a 500GB HDD, while simultaneously capturing productivity and portability with a weight of 1.92kg, which is difficult to find in products of 14-inch laptop class or smaller. It is equipped with an Intel® quad-core Pentium N3540 processor and Windows 10, and features support for Splendid technology to deliver richer colors and SonicMaster technology to provide clearer sound over a wider range.

The F553LA-DM1937T features a 15.6-inch screen and is equipped with an Intel® Core i5 5200U dual-core processor and 4GB of memory. With high-definition Intel HD Graphics 5500, it meets all entertainment needs and provides a high-quality video playback experience.

"We aim to provide more customers with the optimal product experience through our cooperation with Electronic Land's service center," said an ASUS official. "We will continue to expand our service centers and, above all, focus on improving the quality of service."
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