Huawei Holds Appreciation Event for After-sales Service Customers to Celebrate 'Y6' Launch
Published2015.12.28 15:02Huawei is holding a customer appreciation event for after-sales service customers to commemorate the launch of the Huawei Y6, a budget-friendly smartphone recently introduced to the Korean market.
This event was organized to commemorate the launch of the 'Y6', and Huawei plans to present smartphone stands to all customers visiting 50 service centers located across the country starting December 28. This stand, which can be easily attached to the back of a smartphone, features a slot for storing cards, making it convenient for keeping business cards or frequently used credit cards. It will be presented along with a guidebook containing the locations and contact information of Huawei's nationwide service centers.
Huawei is realizing its 'customer-centric' value by continuously improving the quality of its after-sales service and providing premium customer service. As part of its efforts to strengthen customer service, the number of nationwide after-sales service centers was expanded from 42 to 50 last September, and a loaner phone service for mobile phone customers has been available since last May.
In addition, as a first in the industry, we provide 'free on-site smartphone repair service' using courier and quick service for customers who find it difficult to visit the service center, and we also provide 1:1 consultation services through the smartphone mobile messenger service 'KakaoTalk' so that customers can easily make inquiries via mobile. If you search for '@HuaweiKoreaDevice' in the ID search bar in KakaoTalk's 'Find Friends' and add it as a friend, you can easily resolve inquiries related to all Huawei devices through chat.
Huawei plans to focus on increasing the trust and satisfaction of domestic customers by continuously improving customer service and providing faster and more convenient services. Detailed information on Huawei's customer support services, including service center locations and operating hours, as well as free courier and quick service, can be obtained through the Huawei Korea Call Center (1877-5838) and the online customer support website (http://consumer.huawei.com/kr/support).
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Huawei Launches Budget Smartphone 'Huawei Y6' in Korea
화웨이는 출고가 15만 4천원의 새로운 보급형 스마트폰 ‘화웨이 Y6(Huawei Y6)’를 LG유플러스를 통해 16일 국내 출시한다고 밝혔다. 070 인터넷 전화와 스마트폰을 연동해 사용할 수 있다는 점이 가장 큰 특징인 ‘화웨이 Y6’는 프리미엄 스마트폰에 탑재되어 있는 일부 기능들을 매우 합리적인 가격에 제공하는 실속형 스마트폰으로, 경제적인 구매를 추구하고 세컨폰(Second Phone)을 필요로 하는 소비자들에게 새로운 대안이 될 것으로 기대된다.
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