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[MWC19 Preview] KT Unveils 'Beat2E,' an AI Robot Cafe That "Answers Customer Questions"

Preferred source on GooglePublished2019.02.24 15:02
| Bit2E with GiGA Genie Solution Unveiled
| Bit2E can recognize and greet people nearby
| Seeking global expansion for Bit2E through continuous collaboration


KT will showcase 'b;eat 2E (b;eat 2nd Evolution),' which applies the GiGA Genie solution to Dalkom's unmanned robot cafe 'b;eat,' at MWC 19.

Robot Cafe Beat located at Incheon Airport

Beat 2E is an upgraded version of the existing 5G barista robot that operates by receiving signals from 5G base stations equipped with a 5G Mobile Hotspot (MHS). By applying KT's 'GiGA Genie' solution, Beat 2E not only allows users to order beverages by voice but also enables the recommendation of beverages preferred by the user and the answering of customer questions.

In addition, by applying KT's video recognition solution, a feature was added where Bit2E recognizes people in its surroundings and greets the user. Moving forward, there are plans to further enhance the video recognition solution to recognize users' faces and behaviors, enabling the provision of services tailored to each user.

Beat2E is scheduled to be located in the GSMA common exhibition space, and visitors to the exhibition hall will be able to conveniently order drinks from Beat2E by voice. KT and Dalcom expect to establish a cooperation model for Bit2E's global expansion, starting with this exhibition.

"KT is pleased to showcase Beat 2E, jointly developed with Dalcom, at MWC 19," said Kim Chae-hee, Senior Vice President and Head of KT's AI Business Unit. "Going forward, we will apply GiGA Genie solutions to various industries to present AI technology that is even more familiar to our customers."
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