KT and the National Fire Agency Commercialize 5G 119 Video Call Service
Developing a 5G and AI-based emergency medical system


The 119 emergency call center receives over 10 million calls annually, most of which are received via voice calls. Previously, even if the 119 call center wanted to make a video call to the caller to assess the situation, system limitations prevented this.

On the 12th, KT announced that it will develop an emergency medical service that integrates 5G and ICT across all stages of the emergency medical system, from 119 calls to ambulances and hospital emergency rooms, in collaboration with the National Fire Agency and Severance Hospital.

The National Fire Agency and KT launched nationwide commercialization of the '5G-based 119 video call reporting service' that allows 119 reporting centers and emergency patients to make video calls using wireless communication, including 5G. This commercialization is being promoted nationwide after completing a pilot project in six cities and provinces that began in October of last year.

Additionally, as part of the Ministry of Science and ICT's 5G+ strategy, KT is collaborating with Severance Hospital to develop a 5G and AI-based emergency medical system. This system will allow medical staff to check a patient's real-time condition and vital data, as if they were in an ambulance, and prepare for necessary emergency treatment before the patient arrives at the hospital.

Lee Chang-geun, head of KT's public customer division, said, "We will utilize KT's ICT capabilities, including 5G and AI, to improve the medical system so that we can protect the golden time for emergency patients."

Meanwhile, KT has been building a 5G environment in 119 ambulances and conducting pilot operations since October of this year in collaboration with the National Fire Agency, Severance Hospital, and others, and has been advancing 5G-based emergency medical technology.