Kim Young-sup, the newly appointed CEO of KT, emphasized customer value, core capabilities, tangible results, and harmony based on mutual respect in his inaugural address.

KT announced that CEO Kim Young-seop held an inauguration ceremony on the 30th at the KT Bundang building in Seongnam, Gyeonggi-do, with company employees in attendance.

KT explained that on this day, as the first move since CEO Kim Young-seop was officially appointed as the new CEO at the extraordinary general meeting of shareholders, he set out to build consensus on the future vision and management direction by setting out to communicate with employees.


CEO Kim Young-seop expressed his thoughts, saying, “I am grateful to all the employees who have done their best in their respective positions despite the long period of management vacuum,” and added, “Over the past four weeks, I met with the management of KT and major group companies to discuss current issues in depth.”

Along with this, stating, “KT is a company with many assets, including talent and the pride of being responsible for the foundation of Korea’s ICT, in addition to tangible and intangible assets. If we build a solid foundation for sustainable growth with a clear direction, we can move forward more vigorously and rapidly,” he emphasized four things that must be achieved together at a higher level for future change and innovation.

First, CEO Kim stated that in all business operations, the 'customer' must be placed at the top, and differentiated customer value must be continuously discovered and provided quickly. He ordered that differentiated capabilities be identified from customer needs and pain points, and that the core telecommunications business be solidified alongside enhancing ICT competitiveness.

The second point emphasized by CEO Kim is 'competence.' He stressed the need to enhance expertise to best support the innovations desired by customers, and emphasized that there must be no gaps in the stable operation of telecommunication networks. Furthermore, stating that fundamental ICT capabilities are key to pursuing DIGICO, KT's innovation growth strategy, he announced a policy to prioritize individuals with outstanding capabilities as key talents, regardless of age or rank.

The third point he cited was 'substance.' He explained that sustainable growth is possible only by strengthening the foundations of telecommunications and ICT, which are the core of KT's business, and pursuing tangible results based on them. He pointed out that rather than making half-hearted compromises to produce numbers, the company must continuously monitor whether it is solidifying the essence of the business and building energy for future growth.

The final point is 'harmony.' He stated that harmony begins with mutual respect among colleagues and added that the role of the leader is particularly important. This implies that leaders must not be fixated on short-term superficial results but must possess a clear direction. He urged the creation of a culture where everyone deliberates, works together, and solves problems to enhance the customer value, capabilities, and substance emphasized earlier.

CEO Kim Young-sup stated, “If we leap forward as a top expert group in ICT capabilities and effectively leverage the potential of the KT Group, growth will follow. Let us build solid energy for sustainable growth,” adding, “As people are the most important and everything in both corporate management and growth, I will do my utmost to ensure that all KT talents can innovate, grow, and share a sense of fulfillment together.”