KT Pursues 'Next IT' Strategy Based on AI Native Foundation...Strengthening AX Platform Execution Capability

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KT Pursues 'Next IT' Strategy Based on AI Native Foundation...Strengthening AX Platform Execution Capability

Published2026.08.24 15:42

Three-Pillar Transformation: Platform, Infrastructure, and Work Environment

KT is accelerating its 'Next IT' strategy to transform its enterprise IT system based on AI Native foundation. The company is establishing the execution foundation for its 'AX Platform Company' strategy by adopting three core pillars: modernization of key business platforms, next-generation infrastructure construction, and expansion of AI-based work methodologies.

KT announced on the 24th that it will progressively transform its overall platform, infrastructure, and work environment centered on 'Next IT Platform', 'Next IT Infra', and 'Next IT Works'.

The plan is to expand IT's role from system operation support to a function that underpins business growth, and to apply AI and automation technologies throughout the entire development and operation process.

Core Platform and Infrastructure Modernization

In 'Next IT Platform', major systems including ERP (Enterprise Resource Planning), BSS (Business Support System), and OSS (Operations Support System) will be modernized progressively.

AI-based authentication and payment services as well as data utilization systems will also be advanced, with plans to strengthen personalized services across online channels such as KT Dotcom and My KT.

'Next IT Infra' focuses on enhancing infrastructure stability and security based on Next IPC (Internal Private Cloud), a next-generation in-house cloud environment.

Through a Multi·Hybrid Cloud system, a structure will be established that allows flexible utilization of IT resources tailored to system characteristics.

Software and hardware for which technical support has ended or is about to end will be proactively transitioned to reduce information security risks, and disaster recovery (DR) systems will also be strengthened.

AI-Based Work Process Transformation and AX Business Expansion

'Next IT Works' focuses on applying AI across actual business operations to change how work is conducted.

KT announced that it is applying AI throughout the entire IT process including planning, design, development, testing, and operations centered on AID-X (AI-Driven Everything).

AID-X is a system that extends AIDD (AI-Driven Development), the existing AI-based development system, to encompass overall IT operations.

KT is sharing best practices and lessons learned in AI utilization within the organization, establishing validated methods as standard work procedures.

Additionally, KT plans to construct an integrated AX platform to expand the scope of in-house AI Agent utilization across all group companies.

Ok Gyeong-hwa, Senior Vice President and CIO of KT's IT Division, stated, "We will strengthen the stability and security of core platforms and infrastructure, and apply AI across development and operations to enhance customer service quality and work productivity. We will expand the technology and operational capabilities accumulated through internal IT innovation to customer service innovation and new AX businesses to strengthen the execution capability of our 'AX Platform Company' strategy."

#클라우드 #KT #인공지능 #ERP #디지털 혁신 #OSS #AI Native #Next IT #AX Platform #BSS

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