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Digital adaptability of vulnerable groups improves every year… recorded 69.9% in 2019
Ministry of Science and ICT: Digital Information Gap Survey Results Up 1.0%p Compared to Previous Year
Continuous improvement of digital capabilities for people with disabilities, the elderly, farmers and fishermen, low-income groups, etc.
It was found that the level of digital literacy among vulnerable groups, including the disabled, the elderly, farmers and fishermen, and low-income groups, was 69.9%, an improvement of 1.0%p compared to last year.
The Ministry of Science and ICT announced the results of the 2019 survey on the digital divide.
According to the results of the 2019 Digital Information Gap Survey released by the Ministry of Science and ICT, the level of digital literacy among the information-vulnerable group compared to the general public was 69.9%, an improvement of 1.0%p from 68.9% in the previous year.
By sector, digital access for vulnerable groups was 91.7%, competency was 60.2%, and utilization was 68.8%, showing an improving trend year after year; in particular, the levels of competency and utilization increased by 1.1%p compared to the previous year (59.1% and 67.7%, respectively).
▲ Trends in the level of digitalization by survey sector <Source: Ministry of Science and ICT>
The level of digital literacy by vulnerable group compared to the general public is 87.8% for low-income groups, 75.2% for people with disabilities, and 70.9% for farmers and fishermen. The elderly population was recorded at 64.3%.
▲ Trends in Digital Informatization Levels by Information-Vulnerable Groups
Park Yoon-kyu, Director General of Information and Communication Policy at the Ministry of Science and ICT, stated, “With the introduction of artificial intelligence, big data technologies, and unmanned systems such as kiosks, it is necessary to be prepared to adapt to the rapidly changing digital environment.” He added, “We will strive to strengthen digital literacy and create a digital environment so that the information-vulnerable are not excluded or marginalized during the digital transition process.”
Meanwhile, this survey measured the level of access, capability, and utilization of digital information, such as wired and wireless information and communication devices like PCs and mobile phones, and internet usage among the information-vulnerable group, and was conducted through one-on-one interviews with 15,000 people in 17 metropolitan cities and provinces nationwide.
Continuous improvement of digital capabilities for people with disabilities, the elderly, farmers and fishermen, low-income groups, etc.
It was found that the level of digital literacy among vulnerable groups, including the disabled, the elderly, farmers and fishermen, and low-income groups, was 69.9%, an improvement of 1.0%p compared to last year.

The Ministry of Science and ICT announced the results of the 2019 survey on the digital divide.
According to the results of the 2019 Digital Information Gap Survey released by the Ministry of Science and ICT, the level of digital literacy among the information-vulnerable group compared to the general public was 69.9%, an improvement of 1.0%p from 68.9% in the previous year.
By sector, digital access for vulnerable groups was 91.7%, competency was 60.2%, and utilization was 68.8%, showing an improving trend year after year; in particular, the levels of competency and utilization increased by 1.1%p compared to the previous year (59.1% and 67.7%, respectively).

▲ Trends in the level of digitalization by survey sector <Source: Ministry of Science and ICT>
The level of digital literacy by vulnerable group compared to the general public is 87.8% for low-income groups, 75.2% for people with disabilities, and 70.9% for farmers and fishermen. The elderly population was recorded at 64.3%.

▲ Trends in Digital Informatization Levels by Information-Vulnerable Groups
Park Yoon-kyu, Director General of Information and Communication Policy at the Ministry of Science and ICT, stated, “With the introduction of artificial intelligence, big data technologies, and unmanned systems such as kiosks, it is necessary to be prepared to adapt to the rapidly changing digital environment.” He added, “We will strive to strengthen digital literacy and create a digital environment so that the information-vulnerable are not excluded or marginalized during the digital transition process.”
Meanwhile, this survey measured the level of access, capability, and utilization of digital information, such as wired and wireless information and communication devices like PCs and mobile phones, and internet usage among the information-vulnerable group, and was conducted through one-on-one interviews with 15,000 people in 17 metropolitan cities and provinces nationwide.
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