Samsung SDS Showcases Various Solutions for Productivity Improvement at MWC
Published2017.02.27 11:07Samsung SDS will showcase Nexshop Training, a retail store solution equipped with an AI technology-based chatbot, at MWC 2017, held in Barcelona, Spain, from February 27 to March 2.
Retail store employees can learn information necessary for customer service and store management in real time by exchanging text or voice conversations through the chatbot installed in this solution.
In addition to Samsung SDS's Nexshop Training, it consists of a sales support solution that manages store inventory, sales, and purchase history via mobile devices, and a solution that enables customized marketing by analyzing in-store customer behavior and patterns.
Meanwhile, Samsung SDS also unveiled an enterprise solution powered by its biometric authentication solution, Nexsign. In addition to existing fingerprint authentication, it added conversational voice authentication and implemented integrated authentication capabilities that link business systems across mobile devices and desktop environments.
We introduced a 'Tablet Branch' that enables customers to receive one-stop services such as product consultations, account opening, and contracts on-site via tablet using Nexsign authentication, without having to visit a bank branch.
In addition, we introduce the wearable EMM solution first unveiled at CES 2017 and the E-FOTA (Enterprise-Firmware Over The Air) service for remotely managing device firmware.
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